Engage shoppers when they want to
Shopper wants a product, NOW!
Shopper registers from ANYWHERE!
They arrive JUST IN TIME!
And enjoys the experience
Customer shares feedback
KNOWTHM mission: Reduce shoppers wait time
FIFO (first-in, first-out)
by Traditional Queuing system
With SmartQueue by KNOWTHM, context is added to the traditional FIFO service rule allowing service times to be calculated considering: Time to the store, Probability of purchase, State of queue and store service capacity and Priority of other shoppers in queue.
As a result during peak hours, SmartQueue significantly reduces wait time allowing retailers to serve more customers keeping them more satisfied.